Cancellation Policy

Please be aware that orders only can be cancelled or modified within 12 hours after being placed.

If you want to make adjustment or cancel your order, please send your request via Support@lavaclothin.com, our customer support team is willing to help you.

Please notice:

  • If your order has been processed already, you cannot cancel or modify it, therefore, please contact us as quickly as possible.
  • If you insist to cancel/modify a processing order, you might be charged 50% the payment.
  • If your order was shipped out already, nothing can be changed any longer.